Technology Requirements

An overview of what you'll need to work with in your course. You will need to make sure your personal computer meets the necessary technology requirements.

Software requirements

Software Requirement Free download/purchase
PC Macintosh
Document Processing Software Use word processing programs to submit your work. However, if you are using Microsoft Word 2007, please save it in doc not docx. Student WebStore

Word Viewer
Student WebStore

Word Viewer
Microsoft PowerPoint (Purchase) or compatible viewer (Freeware) Student WebStore

PowerPoint Viewer 2007
Student WebStore

Open Office (no comparable free MS viewer)
Adobe Acrobat Reader (Freeware) Acrobat Reader Acrobat Reader
Players and Plug-Ins Flash Player (Freeware) Flash Player Flash Player
RealPlayer or QuickTime Player (Freeware) QuickTime or RealPlayer QuickTime is built into Mac OS X
Java (Freeware)


Check if you have the most up-to-date version of Java.

Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac.
Security Anti-Virus Software

McAfee VirusScan

(Free Anti-Virus Software for U of I students, faculty, and staff)

McAfee VirusScan

(Free Anti-Virus Software for U of I students, faculty, and staff)

Web Browser (Freeware) Windows
Internet Explorer 6.0-8.0
Firefox 2.0-3.6

Firefox 2.0-3.5
Safari 2.0-4.0

With these settings
- Cookies enabled
- JavaScript enabled
- Pop-up blockers disabled

Internet Explorer



Hardware requirements

Hardware Minimum Recommended
Operating System Windows: 2000/XP/Vista

Macintosh: OS9 or OS X
Windows: XP

Macintosh: OS X
Processor Windows: 1.3 GHz Pentium III, Athlon, or better

Macintosh: 1.25 GHz G4 or higher
Windows: 2.0 GHz Pentium 4, Athlon, or better

Macintosh: See minimum
RAM 256 MB 512 MB
Disk Space 1 GB 2 GB
Monitor Resolution 1024*768 See minimum
Video card 16 MB of memory
(for Windows Vista users) Support for DirectX 9 graphics and 32 MB of graphics memory
32 MB of memory
(For Windows Vista users) Support for DirectX 9 graphics with:
WDDM Driver
128 MB of graphics memory (minimum)
Pixel Shader 2.0 in hardware
32 bits per pixel
Sound Card Required, with speaker/headphone and microphone jack See minimum
Speakers External or headset Headset with microphone
Microphone External or standalone Headset with microphone
Recommended Headset Mic

Cyber Acoustics AC-201 (3.5mm Connector)

Cyber Acoustics AC851B (USB Connector)

Logitech USB Headset Mic

Cyber Acoustics AC-201 (3.5mm Connector)

Cyber Acoustics AC851B (USB Connector)

Logitech Headset Mic (USB Connector)

Internet Connection Cable, DSL, Satellite, or T1 Broadband connection See minimum

Many software packages are available free of charge. Where free software isn't available, the University of Illinois may provide academic pricing for computer software and hardware for enrolled students. Please go to the student section of the U of I WebStore for downloadable versions.

Video Playback Guidelines

Flash Plug-in & JavaScript Requirements

As outlined in the Technology Requirements, you must have the free Flash Player Plugin installed and JavaScript enabled. Use the links below to make sure you have downloaded and installed the Flash Player Plugin and have JavaScript enabled.

Flash Plugin


Mixed Content Handling: Google Chrome and Internet Explorer

By default, Google Chrome and IE block unsecure content on SSL encrypted pages. For example, if an encrypted Moodle page has content loaded from an unencrypted page over http (a video, for example), the content will not appear unless the user specifically allows the mixed or unsecure content. The prompt was prominent until the new version of Google Chrome (and still is in IE). Students and instructors using the newest version of Chrome will likely be unable to determine how to allow the blocked content.

Google Chrome Solution

The prompt for allowing blocked content is now a small grey shield icon in the address bar. Clicking this icon and selecting the “Load Anyway” link will refresh the page with the unencrypted content presented.

Chrome gray shield icon in address barscreenshot of load anyway link

Internet Explorer Solution

Some web sites allow you to access it using the secure connection (https), yet show both the secure (https) and insecure (http) content. If you access such a web site using the Microsoft Internet Explorer web browser, you might get a warning prompt—only secure content is displayed. This is because that web site is showing mixed content—both the secure (https) and insecure content (http). You have to choose to display mixed content each time you visit such a site. If you want, you can enable display of mixed content permanently, here is how:

  1. In Internet Explorer, click the Tools button, and then click Internet Options.
  2. Click the Security tab, and then click the Custom Level button.
  3. In the Security Settings dialog box, scroll to the Display mixed content setting in the Miscellaneous section, and then click Enable.  Normally this will be at Prompt.
  4. Click OK in the Security Settings dialog box, and then click OK to exit Internet Options.

Refresh Your Page Content

First try refreshing your page. If that does not work, then clear your cache.

Refresh the Page

  • PC: navigate to the page and press the F5 key
  • Mac: navigate to the page and press Command + R

Clear Your Cache