Collaborate Support

System Test

Before requesting support, please visit the Collaborate First-Time Users page and complete Steps 1 and 2 to check your system requirements and configure your system.

Contact Support

Blackboard Technical Support provides three ways to get assistance: Submit a Ticket, Live Chat, and Telephone.

  • North America, Toll Free: 1 (877) 382-2293
  • UK, Toll Free: (0800) 051-7248
  • Ireland, Toll Free (1800-64-4528)
  • Australia, Toll Free: 1 (800) 26-7338
  • International, Non Toll Free: 1 (606) 274-237

Knowledge Base

Blackboard's Knowledge Base provides an extensive, searchable information hub on a wide variety of support and operation questions.