The Feedback on the Learning Experience Survey (FLEX) is the official end-of-course student feedback system for both faculty and teaching assistants. It launched campus-wide in Fall 2025, replacing the previous ICES system. FLEX may be utilized for course improvement, promotion & tenure review, and teaching award decisions. FLEX scores are only one indicator of teaching effectiveness and should be used in conjunction with other measures of teaching quality such as student learning outcomes, peer observations, document analysis, and self-review.

FLEX is the web-based platform used to administer the FLEX student feedback questionnaires. In FLEX, students can complete the questionnaires, and instructors and departments can access FLEX results.

We only load instructors who have a "Percent of Responsibility" greater than zero in Banner. Departmental schedulers are responsible for entering this information. Only individuals regularly interacting with all students in a section in a teaching capacity are eligible to administer FLEX. This excludes individuals whose responsibilities only include grading, staffing office hours, or providing various forms of administrative support. By default, we do not load the following sections into FLEX: Independent Study (IND) sections, Research (RES) sections, internship and study abroad sections without a classroom component, and sections consisting only of a series of speakers.

While FLEX will send email reminders to students when their questionnaires are available, it is still very important that instructors also remind students about them. To maximize student participation, instructors should consider administering FLEX during class. This should be done at the beginning of class, and the instructor should leave while students are completing the questionnaires and resume class afterward. The student component of FLEX is user-friendly on PCs, laptops, and mobile devices. Instructors may also increase the response rate by making the completion of FLEX questionnaires a task to be completed on their course website bearing in mind that it can’t be required.