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Frequently asked questions about ICES for faculty new to the University of Illinois and others interested in learning more about the use of ICES.
ICES is administered through Measurement and Evaluation in the Center for Innovation in Teaching and Learning (CITL). If you have any questions that are not addressed here, contact us at firstname.lastname@example.org or call (217) 244-3846.
Each ICES questionnaire begins with three global items which are rated using a five-point scale. These items are as follows:
The first two global items are used to produce longitudinal profiles.
Some departments have one or more sets of items, called a department core, which appears on all questionnaires for which it applies. Instructors may also choose additional items as long as the questionnaire does not exceed 26 rated items.
ICES questionnaires also include three open-ended items by default and allow instructors to create up to three additional open-ended items.
The three default open-ended items are as follows:
Note: Some departments are “centrally prepared,” meaning that the department creates questionnaires for their instructors. If this is your situation, you do not need to create your questionnaire.
For an in-depth tutorial on creating ICES questionnaires, please watch our ICES form creation video.
The Illinois Student Council (ISC) publishes results of ICES data if released by faculty. If you choose to release your results to the ISC in the release options page of ICES Online, then this additional set of 6 items is printed on your student ICES questionnaires:
Results from this set of items and from the two global ICES items are then given to the Illinois Student Council (ISC) and may be published on their website.
Note: The student core is not available for TAs to select.
To view the items on each complete form, see page 43 of the ICES Item Catalog (PDF).
Two practices that can significantly increase the response rate are the following:
For full-length 16-week courses, the final evaluation form is available for fourteen days with the evaluation period set to end on Reading Day by default. However, to avoid conflicting with the Thanksgiving holiday, the evaluation period for 16-week fall sections lasts twelve days and begins on the Saturday after Thanksgiving Day.
For 8-week courses, the evaluation period is ten days long by default, and it generally begins four days before the last day of the term.
Please note that departments and instructors may choose to adjust the evaluation start and end dates.
ICES Item #1 (Effectiveness of Instructor)
ICES Item #2 (Quality of Course)
The list is "incomplete" for several reasons, including:
You can choose who will receive ICES results in the Form Release Options section of ICES Online.
ICES Online is web-based. In many ways, it mirrors the paper-based system. Results of both systems appear on ICES longitudinal profiles and allow you to qualify for the List of Teachers Ranked as Excellent by Their Students. The first two global items are identical in both systems, but ICES Online adds a third global item related to amount learned in the course. The three items are:
Only instructors with a greater than 0% responsibility for a course (as listed in Banner) will be loaded into ICES Online. Also, Independent Study (IND) sections, Research (RES) sections, internship and study abroad sections without a classroom component, and sections consisting only of a series of speakers are automatically excluded from ICES Online.
Only individuals regularly interacting with all of the students registered in a section in a teaching capacity are eligible to administer ICES. Those who are only grading, staffing office hours, or providing other forms of administrative support are not eligible.
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